At Meta, we believe that human growth is driven by technology. Our mission is to simplify the digital transformation of businesses. At the core of this journey are people. They are the ones who drive our purpose and make our evolution possible.
The Strategic Role of the Employee Journey
The employee journey is one of the key pillars of Meta and a highlight of our success story. Our approach combines agility and open innovation to attract, develop, and engage talent. We have created a collaborative ecosystem where process integration, simplification, and connection with organizational purpose are top priorities.
“We analyze the journey from start to finish, implementing significant improvements that have already delivered tangible results, such as a 30% reduction in voluntary turnover and an increase in delivery efficiency from 30% to 87% between 2022 and 2023,” highlights Viviane Furquim, Director of People and Performance at Meta.
Technology as an Ally in People Management
The transformation of the employee journey has been enhanced through the use of HRTech solutions specializing in people management, supporting key processes such as attraction and selection, onboarding, and continuous development. Data has played a crucial role in understanding challenges and creating tailored solutions.
Among the innovations implemented are artificial intelligence tools for resume analysis and data matching. These technologies optimize processes, reduce manual efforts, and reinforce our commitment to innovation.
During the pandemic, we faced the challenge of integrating new employees in a remote and global environment. To overcome this barrier, we incorporated internal communication tools and advanced recruitment and selection technologies.
Claudio Carrara, Vice President of Meta, explains: “One of the first initiatives was to bring innovative solutions, such as AI for recruitment, which optimizes everything from resume screening to the initial match with job openings. These changes have completely transformed how we recruit and integrate talent.”
At Meta, we believe that the transformation journey never ends. Our story is driven by innovation, technology, and, most importantly, by the people who are part of it. With a keen eye on the future, we continue to drive changes that create a positive impact for both our employees and clients.
